Assisting Managers with Conflict Resolution - Sp19

Course Length
90 mins

Instructor
Ann Knutson

Price
$275.00

Upcoming Sessions

Description

Presenter: Ann Knutson, First Bank Financial Centre

This 90-minute program will be presented live on: April 18,  10:00-11:30 a.m. Central Time
Recording available through: July 18, 2019
Price: $275

HR professionals are often the last to know about issues brewing in the workplace.  Once HR is made aware, the issues are sometimes beyond repair.  Or, the issues are so deep and involve so many individuals that it may take days or even weeks to get to the heart of matter.  This requires HR professionals to set aside other priorities to investigate to determine the appropriate course of action, all in an effort to do what is right while reducing risk to the organization.

So what can HR do to stay abreast of conflict without being “big brother”?  Do you get involved when you’ve only learned about an issue through gossip?  How can you determine if the situation requires intervention?  What happens when the issue involves multiple people or a member of the management?  What role does confidentiality play?

Loaded with practical solutions for managing the most difficult employee conflicts, this webinar delivers effective human resources practices that will restore peace and productivity, and improve employee morale.
 

Target Audience: Human resource officers, supervisors

Shopping Cart

Your cart is empty