Recording - Assisting Managers with Conflict Resolution - Fa19

Course Length
90 mins

Ann Knutson



Presenter: Ann Knutson, First Bank Financial Centre

This 90-minute program will be presented live on: November 12,  10:00-11:30 a.m. Central Time
Recording available through: February 12, 2020
Price: $275

HR professionals are often the last to know about issues brewing in the workplace.  Once HR is made aware, the issues are sometimes beyond repair.  Or, the issues are so deep and involve so many individuals that it may take days or even weeks to get to the heart of matter.  This requires HR professionals to set aside other priorities to investigate to determine the appropriate course of action, all in an effort to do what is right while reducing risk to the organization.

So what can HR do to stay abreast of conflict without being “big brother”?  Do you get involved when you’ve only learned about an issue through gossip?  How can you determine if the situation requires intervention?  What happens when the issue involves multiple people or a member of the management?  What role does confidentiality play?

Loaded with practical solutions for managing the most difficult employee conflicts, this webinar delivers effective human resources practices that will restore peace and productivity, and improve employee morale.

Target Audience: Human resource officers, supervisors

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