The GSB Online Seminar Series

The GSB Online Seminars Series offers a convenient, cost-effective way to access quality educational opportunities. Please note ALL times below in CENTRAL TIMEZONE.

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Upcoming Sessions

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Presenter:  Richard Hamm, Advantage Consulting and Training This 90-minute program will be presented live on: August 4, 1:00-2:30  p.m. Central Time Recording available through: November 4, 2020 Price: $275   Managing risk in commercial lending involves both thorough underwriting and solid documentation.  Knowing the documents and how they protect the lender are an important part of the process.  This program covers commercial loan documentation – both commercial and industrial (C&I) and commercial real estate (CRE) – at the first of two levels:  Prior to closing.  (A companion program will cover the second level:  At closing.) Specific subjects that will be covered during the seminar: The loan approval and related conditions or contingencies The commitment letter written to the customer (or term sheet) Your bank’s policies and procedures Evidence of authority to borrow Commercial insurance C&I UCC lien search Valuation of non-CRE collateral CRE Property leases Appraisals Environmental assessments Property surveys Title insurance If construction: Permits and zoning, construction contract, surety bonds   Target Audience:  Consumer lenders, mortgage lenders, private bankers, small business lenders, commercial lenders, credit analysts and support staff that deal directly with commercial loans; loan review specialists, special assets officers, lending managers and credit officers indirectly involved in the commercial lending process, both C&I and CRE.   Related GSB Online Program: Loan Documentation:  Roles and Functions of Key Commercial Documents AT Closing Read More

Presenter:  Richard Hamm, Advantage Consulting and Training This 90-minute program will be presented live on: August 11, 1:00-2:30  p.m. Central Time Recording available through: November 11, 2020 Price: $275 Managing risk in commercial lending involves both thorough underwriting and solid documentation.  Knowing the documents and how they protect the lender are an important part of the process.  This program covers commercial loan documentation – both commercial and industrial (C&I) and commercial real estate (CRE) – at the second of two levels:  At to closing.  (A companion program will cover the first level:  Prior to closing.) Topics covered include: Evidence of debt (promissory note) Attaching and perfecting collateral liens C&I: UCC financing statements CRE: Mortgage or deed of trust, and assignment of rents and leases Loan agreements and construction loan agreements Personal guarantees Subordination agreements, including CRE subordination, non-disturbance and attornment (SNDA) and estoppels Intercreditor agreements   Target Audience:  Consumer lenders, mortgage lenders, private bankers, small business lenders, commercial lenders, credit analysts and support staff that deal directly with commercial loans; loan review specialists, special assets officers, lending managers and credit officers indirectly involved in the commercial lending process, both C&I and CRE.   Related GSB Online Program: Loan Documentation:  Roles and Functions of Key Commercial Documents PRIOR to Closing Read More

Presenter: Tom Hershberger, Cross Financial Group This 60-minute program will be presented live on: August 6, 2:00-3:00 p.m. Central Time Recording available through: November 6, 2020 Price: $225   This webinar series examines three essential assets possessed by every bank in the country. Like any asset within the organization, proactive management of each asset will generate superior results. Among these essential assets we find a mix of employees, relationships, and the bank’s trade area reputation. All of the ingredients necessary to attract and retain customers. Banks have learned from recent circumstances that everything that impacts life at work and home will eventually carry over to the financial services industry. How banks leverage their essential assets will influence their navigation of emerging environments impacting their customers. Register for this webinar series and plan to learn what management teams and leaders should know to introduce change and integrate new policies and procedures, while preserving culture and community image. Plan to learn about unifying teams and leveraging internal support and customer-facing service. What will it take to succeed in a changing banking industry? Some of the answers are already part of your established culture. Others will need to be examined and introduced. Focus on your essential assets if you want to outperform your competitors.   Session #3 – Manage Your Brand This session will focus on: Consistent messaging - vision, mission, values Telling stories to show purpose in action Keep your eyes forward Keep planning Use available time to plan for the future Remain strategic with horizon objectives Reinforce cultural development Use near-term projects as a path for long-term transformations Challenge managers to champion employee engagement Support of corporate objectives and goals Strategic planning and tactical planning Develop metrics to monitor success Develop a stop doing list Encourage process improvement Create pictures of short-term and mid-term success – the brand in action   Target Audience:  Anyone in the bank responsible for supporting the bank’s brand Read More

Presenter: Tom Hershberger, Cross Financial Group This 60-minute program will be presented live on: July 30, 2:00-3:00 p.m. Central Time Recording available through: October 30, 2020 Price: $225   This webinar series examines three essential assets possessed by every bank in the country. Like any asset within the organization, proactive management of each asset will generate superior results. Among these essential assets we find a mix of employees, relationships, and the bank’s trade area reputation. All of the ingredients necessary to attract and retain customers. Banks have learned from recent circumstances that everything that impacts life at work and home will eventually carry over to the financial services industry. How banks leverage their essential assets will influence their navigation of emerging environments impacting their customers. Register for this webinar series and plan to learn what management teams and leaders should know to introduce change and integrate new policies and procedures, while preserving culture and community image. Plan to learn about unifying teams and leveraging internal support and customer-facing service. What will it take to succeed in a changing banking industry? Some of the answers are already part of your established culture. Others will need to be examined and introduced. Focus on your essential assets if you want to outperform your competitors.   Session #2 – Manage Your Relationships The second session in this series will focus on: Customer retention Relationship growth and expansion Community involvement and support Prospect identification Clarifying opportunities Engaging staff to offer solutions to customers Team approach to relationship development New delivery channels New customer behaviors and expectations Embrace empathy in all situations Leverage virtual and social connections Adjusting hours of operation and/or touchpoints so customers can reach you anytime Help customers plan ahead, past all the bad news   Target Audience:  Anyone in the bank responsible for relationship development Read More

Presenter: Tom Hershberger, Cross Financial Group This 60-minute program will be presented live on: July 28, 2:00-3:00 p.m. Central Time Recording available through: October 28, 2020 Price: $225   This webinar series examines three essential assets possessed by every bank in the country. Like any asset within the organization, proactive management of each asset will generate superior results. Among these essential assets we find a mix of employees, relationships, and the bank’s trade area reputation. All of the ingredients necessary to attract and retain customers. Banks have learned from recent circumstances that everything that impacts life at work and home will eventually carry over to the financial services industry. How banks leverage their essential assets will influence their navigation of emerging environments impacting their customers. Register for this webinar series and plan to learn what management teams and leaders should know to introduce change and integrate new policies and procedures, while preserving culture and community image. Plan to learn about unifying teams and leveraging internal support and customer-facing service. What will it take to succeed in a changing banking industry? Some of the answers are already part of your established culture. Others will need to be examined and introduced. Focus on your essential assets if you want to outperform your competitors.   Session #1 – Manage Your Teams This session will focus on: Unifying teams Management of remote employees and team activities Balancing internal communication volumes and methods Conducting effective meetings Making time for personal updates during virtual connections Creating clear accountabilities Process improvement Team goals Celebrating success Emphasizing the value of customers Focusing efforts and activities on shared value, such as: customer care Keep communication channels open Active participation in team and workgroup activities   Target Audience:  Anyone leading a team within the bank Read More

Presenter: Patrice McGuire, McGuire Business Partners This 90-minute program will be presented live on: August 7, 9:30-11:00 a.m. Central Time  Recording available through: November 7, 2020 Price: $275   In today’s working world, people are expected to work closely with others who represent different generations.   The way that the different generations approach their work, view their environment and communicate with others may cause stress and frustration in the workplace.  In this program participants will be able to identify the characteristics of each generation and how they differ.   When we are able to identify these differences and understand them a little more, we can then apply different strategies and approaches when working with people from each generation.   Each generation adds tremendous value to the organization.  We just need to figure out how to embrace these generational differences so what we can be more respectful and productive while at work.   Target Audience:  CEOs, HR managers, individuals in leadership roles with team or project responsibilities Read More

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