The GSB Online Seminar Series

The GSB Online Seminars Series offers a convenient, cost-effective way to access quality educational opportunities. Please note ALL times below in CENTRAL TIMEZONE.

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Upcoming Sessions

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Presenter: Tom Hershberger, Cross Financial Group This 90-minute program will be presented live on: March 19, 10:00-11:30 a.m. Central Time Recording available through: June 19, 2020 Price: $275   This session is directed to middle and senior managers and focuses on the importance of leading a culture that intentionally manages the desired customer experience. Customer interactions previously limited to managing quality interactions on the telephone or at a branch are expanding to include all transactions, touch points, communications and technologies that deliver service and information to customers. Organizations that excel at managing the entire customer journey will successfully capture more relationships with targeted generations and market segments. Learn how to take a strategic approach to delivering your desired customer experience.   Target Audience: Senior and middle managers, branch managers, supervisors Read More

Presenter: Travis Kaun, Wipfli LLP This 60-minute program will be presented live on: March 26, 10:00-11:00 a.m. Central Time Recording available through: June 26, 2020 Price: $225   Federation, Buckets, Containers, EC2... the list of acronyms goes on. Technical infrastructures have grown beyond the walls of your bank and data likely resides in the 'cloud' in some fashion. Come learn how to identify security risks of your Cloud-based digital footprint and understand attacker methodologies for abusing these services.   Learning Objectives: Gain an understanding of cloud computing and security pitfalls Identify cloud attack surfaces Experience live demonstrations of cloud attack methodologies used by hackers   Target Audience:  IT Security Officer, IT Manager, Risk Officers Read More

Presenter: Ann Knutson, First Bank Financial Centre This 90-minute program will be presented live on: April 21, 10:00-11:30 a.m. Central Time Recording available through: July 21, 2020 Price: $275   On-boarding is a prime opportunity for employers to win the hearts and minds of new employees.  The old adage still holds true: "You never get a second chance to make a first impression." With that, it’s important to give some thought to what kind of first impression you want new hires to have of your organization. And, if you truly want to design an onboarding program that drives retention and performance, you need to build a sustainable and robust program.  Studies show that organizations that offer new employees a strong onboarding process improve retention by 82% and improve productivity by over 70%.   Onboarding is different than training. Every new employee that is brought into an organization will need to be trained to be effective. But onboarding is a greater concept that encompasses training. Onboarding is the entire experience for your new employee for their first 30 to 90 days at the organization. The first six months is like the honeymoon period of a new job. It is crucial for employers to take advantage of the power of the first six months to turn new hires into long-term valuable employees. That’s why onboarding is important.   In this webinar your will learn: costs of not having a formal onboarding program; the best new hire welcome practices for your company; how to make a business case for your onboarding program; how to develop, implement and measure the effectiveness of your onboarding program; tactics for welcoming Millennials (and more senior hires too!)   Target Audience: Human resource officers, supervisors, CEOs Read More

Presenter:  Rob Newberry, Abrigo This 90-minute program will be presented live on: March 25, 2:00-3:30 p.m. Central Time  Recording available through: June 25, 2020 Price: $199   Does the Federal Reserve’s recent emergency rate cut have you worried about customers demanding better interest rates on loans?  Is your staff struggling on how to price loans in the changing rate environment and how to stay competitive on the right deals?    In this session you will learn how to avoid some of the common pitfalls in loan pricing decisions and assessing overall customer profitability.  We will discuss risked based pricing methods, blended funding concepts, and profitability calculations.  We will also discuss how prepayment speeds should impact product and loan pricing strategies.   Key Takeaways: The main components and key assumptions used in loan pricing models The concept of blended funding and the cost of funding loans Selecting the correct benchmark/target for loan pricing How prepayment speeds impact pricing strategies How to determine what customers you should fight to keep   Target Audience:  CEOs, CFOs, ALCO members, controllers, chief risk officer, chief retail, funding officers Read More

Presented by: Ascensus  This 90-minute program will be presented live on: March 18, 10:00-11:30 a.m. Central Time Recording available through: June 18, 2020 Price: $275   Roth IRAs aren’t new anymore and have really picked up traction in recent years.  Attend this webinar to see why Roth IRAs have become so popular and why they are such an important tool of the retirement planning portfolio.  Learn about the popular Roth IRA Loop Hole, Roth IRA tax benefits, conversion issues, estate planning for beneficiaries and what sets a Roth IRA retirement vehicle apart from Traditional IRAs and other qualified retirement plans. Read More

Presenter: Jon Waldman, SBS CyberSecurity, LLC This 60-minute program will be presented live on: April 21, 2:00-3:00 p.m. Central Time Recording available through: July 21, 2020 Price: $179 As financial institutions have quickly moved to having employees work remotely out of necessity, many have taken a “let's get it working and figure out security later" approach – which leaves organizations vulnerable. Is your bank taking a proactive approach to cybersecurity during this time?   When it comes to remote work capabilities, some banks already had a head-start and others are just now figuring out how to let employees work from somewhere other than the bank's physical premises. Unfortunately, in any crisis like this pandemic there are those who will attack weaknesses in the system -- especially as this quarantine and employees working remotely could go on for the next several weeks and possibly months.  Cybercrime has seen a tremendous spike recently, as more people working from home equals less security for organizations. It’s not a matter of if but when a cyberattack will happen and to what scale. The good news is that there's always a way to mitigate the risk.  How can you allow employees to work from home and be secure at the same time? This session will cover the following 5 security tips for working remotely: VPN vs RDP - what is more secure? Multifactor Authentication Home Network Security Password Security/Password Managers End-Point Security/Mobile Device Management Target Audience:  Information Security Officer, IT Manager, Risk Officer, CEOs , HR Managers and anyone responsible for securing remote work capabilities Read More

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