The GSB Online Seminar Series

The GSB Online Seminars Series offers a convenient, cost-effective way to access quality educational opportunities. Please note ALL times below in CENTRAL TIMEZONE.

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Upcoming Sessions

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Presenter: Ann Knutson, First Bank Financial Centre This 90-minute program will be presented live on: May 3, 10:00-11:30 a.m. Central Time Recording available through: August 3, 2019 Price: $275   Whether you realize it or not, as an HR professional, you are negotiating all day long, every single day.  The discussion you have with a manager in encouraging him to place an employee on corrective action, the meeting you have with your President in convincing her that making drastic changes to the health care plans in an effort to reduce expenses is not in the company’s best interest or the actual contract negotiation you have with an HRIS system provider who tells you that they can’t reduce the price any further – these are all negotiations!   If you feel you are a “master negotiator” who lives by the motto “The Winner Takes All” or if you prefer to avoid any type of negotiating at all costs, this webinar is for you.  It has been designed by an HR professional who is also an instructor of Principles of Negotiation.  The presenter will expose you to five different types of negotiation styles and convince you there is a time and a place in using each style.  The presenter will also help you identify your personal style, even if you think you know what it is, and provide you with tips and techniques on how to capitalize on your negotiation skill strengths, based on your style, but will also guide you to understanding how you can develop skills with the other types of styles.  This webinar will also address how you prepare for a negotiation and how you can successfully and ethically close a deal.   Along the way, you will be introduced to negotiation concepts including reservation points and BATNAs that are critical to a successful to a negotiation. You will gain a new appreciation for how negotiation skills can help you overcome a wide range of challenges and make all HR negotiations a win/win.   Target Audience: Human resource officers, supervisors, CEOs Read More

Presenter: Ann Knutson, First Bank Financial Centre This 90-minute program will be presented live on: April 24, 10:00-11:30 a.m. Central Time  Recording available through: July 24, 2019 Price: $275   What is the cost of a bad hire? Reduced productivity, decreased morale, management frustrations and a loss of customers are just a few of the negative outcomes to hiring the wrong candidate.  The interview is our most important selection tool, yet unstructured interviewing has only a 10% success rate of predicting on-the-job behavior – apparently we aren’t as good at judging behavior as we think. Fortunately, we can improve this predictability with behaviorally based interviewing.   Based on research conducted by the presenter for her thesis in her graduate studies, this webinar will discuss several different types of interviewing techniques and how effective they are (or are not!) in predicting future job performance.  You will also learn how to:   Understand the behavior-based interview process Identify who should be part of the process Prepare behavior-based questions Ask behavior-based questions Ask spin-off questions Take effective interview notes Avoid interview traps Wrapping up the interview   Target Audience: Human resource officers, supervisors, CEOs Read More

Presenter:   David Osburn, Osburn & Associates, LLC This 90-minute program will be presented live on: May 21, 10:00-11:30 a.m. Central Time Recording available through: August 21, 2019 Price: $275   What should the bank do and not do when a good loan turns into a bad loan and the payments are severely delinquent? Attend this seminar to learn how to better manage problem loans and protect the rights of the bank in today’s market!   The question will be answered by addressing the legal rights of the bank and the practical steps that the bank should take in order to protect itself. This will include the collection process, restructuring the loan, and/or proceeding against the borrower through repossession, foreclosure, filing a law suit to obtain a judgment, forcing the borrower into bankruptcy or simply walking away. This section will also include the outside influence from the banking regulators.    The program will begin with a review of the basics of how a commercial loan request should be processed in today’s market i.e. avoiding problem loans. This will include a brief review of correct business structure, the six elements of proper loan structure, and the four aspects of adequate loan support.  The seminar concepts will be summarized through case studies.   Program Topics: Review the management of problem loans Process a commercial loan in today’s market-correct business structure, loan structure, and loan support Face the reality that some loans go bad Determine the bank’s strategy in protecting itself-collections, restructuring the loan, repossession, foreclosure, filing a law suit to obtain a judgment, forcing the borrower into bankruptcy or walking away Assess outside influence by the banking regulators Apply the concepts through case studies   Target Audience:  Commercial lenders, credit analysts, loan documentation specialists, branch managers, assistant branch managers, private bankers, and business development officers Read More

Presenter: Tom Hershberger, Cross Financial Group This 90-minute program will be presented live on: May 9, 2:00-3:30 p.m. Central Time Recording available through: August 9, 2019 Price: $275   This presentation takes a recipe card approach to helping bankers identify the critical ingredients that make sales environments more effective. Participants will receive a broad summary of what banks are doing today to compete for customers and build lifetime loyalty. But the program doesn’t stop with an outline. The session will provide forms, checklists and practical applications that help simplify implementation no matter what stage of development the bank is addressing. Structure, measurement, accountability and support are defined and introduced as the foundations for successful development.   Today’s sales and service solutions require strategic thinking regarding staff resources, systems support, management structure, reward programs, training and much more. This presentation challenges bankers to look beyond traditional approaches to relationship development and pursue a future that begins with a customer not an account or service.   Target Audience: Senior management, branch managers, sales managers and business development officers Read More

Presenter:   Charles Green, Small Business Finance Institute This 60-minute program will be presented live on: March 20, 2:00-3:00 p.m. Central Time Recording available through: June 20, 2019 Price: $225   This seminar presents an overview of the SBA’s ‘workhorse’ credit enhancement option, the 7(a) Loan Guaranty program, which can be used to finance virtually any business capital need. The discussion will describe the 7(a) program’s opportunities, participation requirements, borrower profiles, eligibility constraints, lender obligations, and borrower benefits.   Participants will get a soup-to-nuts explanation about how SBA 7(a) loans can serve as a competitive tool to provide client solutions while improving the bank profitability and portfolio quality at the same time. Participants will learn:   How to deploy 7(a) loans effectively to manage a broad list of client needs with custom-fit solutions under the umbrella of a government guarantee How participating lenders can boost earnings immediately with an aggressive secondary market using an efficient credit enhancement tool that lowers portfolio risk 7(a) loan program size limitations and the various borrower qualification parameters Key insights into underwriting, documentation and accountability to guide management and policy considerations Selective situations where loan guarantees can be strategic in managing credit underwriting / client conflicts Definitive views of an experienced commercial banker with more than $300 million of direct participation in guaranteed lending   Target Audience:  Business development officers, business loan underwriters, loan analysts, credit officers, risk management officers Read More

Presenter:   Charles Green, Small Business Finance Institute This 60-minute program will be presented live on: March 21, 10:00-11:00 a.m Central Time Recording available through: June 21, 2019 Price: $225   This session presents an overview of the SBA’s most competitive real estate credit product, the 504/CDC Loan, which are used to boost economic development with long term capital asset financing. The discussion will describe the 504/CDC program’s opportunities, participation requirements, borrower profiles, eligibility constraints, lender obligations, and borrower benefits.   Participants will receive a thorough explanation about how the low-exposure leverage opportunities and low pricing can serve as a competitive tool to provide client solutions while improving the bank’s portfolio exposure at the same time.  Learning objectives include:   How to deploy CDC/504 loans effectively to manage the exposure on capital asset acquisition loans, with competitive loan terms and interest rates How participating lenders might leverage capital through secondary market options CDC/504 loan program size limitations and options available to the lender Key insights into underwriting, documentation and accountability to guide management and policy considerations Perspective on working with 504 partner – Certified Development Companies Definitive views of an experienced commercial banker with more than $300 million of direct participation in guaranteed lending   Target Audience:  Business development officers, business loan underwriters, loan analysts, credit officers, risk management officers Read More

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