The GSB Online Seminar Series

The GSB Online Seminars Series offers a convenient, cost-effective way to access quality educational opportunities. Please note ALL times below in CENTRAL TIMEZONE.

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Upcoming Sessions

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Presenter: Tom Hershberger, Cross Financial Group This 60-minute program will be presented live on: September 15, 2:00-3:00 p.m. Central Time Recording available through: December 15, 2020 Price: $225   The strategic planning process is a vital step for your bank to be successful, this presentation includes planning techniques and best practices that extend beyond just reviewing your bank's balance sheet and income statement. Learn the steps involved in a sequenced planning approach and how to leverage customer data to produce better results for your bank. Review some practical ideas to help your bank reach its strategic goals and discover what opportunities arise from avoiding planning stereotypes.   Target Audience: Board of Directors, CEOs and senior management Read More

Presenter: Ann Knutson, Bank Five Nines This 60-minute program will be presented live on: July 22, 10:00-11:00 a.m. Central Time Recording available through: October 22, 2020 Price: $225   Research shows that when people are emotionally intelligent—that is, they are aware of their feelings and are able to manage their emotions—they are better equipped to confront challenging issues and manage change. But did you know emotional intelligence can also lead to greater success in the workplace? The good news is it’s a skill that can be improved with the proper training and practice.   In program, you will learn: The most common definitions of emotional intelligence Information about the most validated tests or measures of emotional intelligence Strategies to improve yours and others’ emotional intelligence The importance of emotional intelligence at work   Target Audience: Human resource officers, supervisors, CEOs Read More

Presenter: Tom Hershberger, Cross Financial Group This 90-minute program will be presented live on: September 15, 10:00-11:30 a.m. Central Time Recording available through: December 15, 2020 Price: $275   We know that customer service and sales representatives are responsible for building relationships with customers. But, let’s not stop there. When an entire organization benefits from relationship development, we need to find effective ways to engage the entire organization in relationship development. Everyone plays an important role in that process, so take the time to discover and identify how each job position at your bank will contribute to successful relationship development. This session examines how banks can direct their culture and business practices directly at customers and their long-term loyalty. It’s no longer acceptable to only take ownership of your daily tasks. Every employee must take ownership in the customers’ relationship tenure and satisfaction.   Target Audience:  Everyone on the bank’s team Read More

Presenter:  Nan Gesche, University of Minnesota This 90-minute program will be presented live on: August 4, 2:00-3:30 p.m. Central Time Recording available through: November 4, 2020 Price: $275   Rarely do arguments emerge because one or both parties are trying to be difficult. Differences are the reality of life. When handled proactively they can lead to progress. But conflict can emerge when people cross the fine line between healthy, productive disagreement and heated arguments. We will explore small communication adjustments to help you speak your mind while building rapport and reducing tension.   Target Audience: Any individual wanting to further their communication skills Read More

Presenter: Patrice McGuire, McGuire Business Partners This 90-minute program will be presented live on: July 10, 9:30-11:00 a.m Central Time Recording available through: October 10, 2020 Price: $275   Making a bad or wrong hire can be a costly mistake.  The problem is we often make hiring decisions because we “liked” the candidate, not necessarily because they were the right candidate and the most qualified candidate.  In this program participants will learn the three elements of an effective interview.  The idea is that past performance of candidates will predict future performance, good or bad.  So, by applying these three elements during the interview process, interviewers will likely ask better questions, get better answers, evaluate how well the candidate will “fit” the job and organization and ultimately make solid hiring decisions.   Target Audience:  Anyone involved in the interview and hiring process of employees Read More

Presenter: David Osburn, Osburn & Associates, LLC This 90-minute program will be presented live on: June 19, 10:00 - 11:30 am Central Time Recording available through: September 19, 2020 Price: $275   This webinar covers the basics of commercial lending and is a must for all new commercial lenders and/or those individuals who want to explore this vital discipline!   The session will begin with a brief overview of conventional commercial lending versus SBA lending. Additionally, the concept of credit scoring will be explored. Next, the program will cover underwriting a commercial loan including a brief review of financial statement analysis (with emphasis on various cash flow analyses). Additionally, a standard loan write-up or written presentation format will be displayed.  Finally, the session will conclude by reviewing various related concepts including negotiating a commercial loan, sources of commercial financing, and legal aspects of commercial lending.   Program objectives: Define commercial lending Discuss conventional commercial lending versus SBA lending Explore credit scoring Cover underwriting a commercial loan including financial statement analysis (with emphasis on cash flow analyses) Analyze a standard loan write up Review negotiating commercial loans, sources of commercial financing, and legal aspects of commercial lending   Target Audience: Credit analysts, branch managers, assistant branch managers, private bankers, and business development officers Read More

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